Privacy Policy

Who We Are

Vortex Dispatch operates at https://vortexdispatch.online/. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.

SMS Campaign Privacy Policy

We are committed to protecting your privacy. This section explains how we handle information when you participate in our SMS campaigns.

1. Information Collection

We collect personal information that you voluntarily provide when you opt in to our SMS campaigns, such as your phone number.

2. Use of Information

We use the information collected to send SMS messages related to our services, updates, offers, and campaigns. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Consent to SMS Messaging

By providing your mobile phone number and opting in to receive SMS messages, you consent to receive SMS communications from Vortex Dispatch. Message and data rates may apply. Message frequency may vary. For assistance, reply HELP.

4. Inbound SMS Number

Our inbound SMS number may be published on our website and in campaign materials. You can find our current contact information on the Contact Us page of vortexdispatch.online.

5. Opt-Out & Help Instructions

You may opt out of SMS communications at any time by replying STOP to our SMS number. For assistance or information about our SMS communications, reply HELP.

Information We Collect

We only collect personal information that you voluntarily provide to us, such as:

  • Name
  • Company name
  • Email address
  • Phone number
  • Project details or message content submitted through contact or inquiry forms
  • Marketing or SMS opt-in preferences

We do not intentionally collect the following information as personal-identifying data under this policy unless you voluntarily provide it:

  • IP addresses
  • Browser type or operating system details
  • Pages visited, time spent on pages, or referral URLs
  • Device identifiers
  • Cookies or analytics data, except as described in the Cookies section below

How We Use Your Information

We may use the information you provide for the following purposes:

  • Responding to inquiries or requests
  • Providing and managing our services or projects
  • Sending important updates or service-related communications
  • Sending marketing or promotional messages when you have opted in
  • Managing SMS communications and preferences
  • Complying with applicable legal or regulatory requirements

We will not use your personal information for unrelated purposes without your consent, unless otherwise permitted or required by law.

SMS Consent & Communication

By providing your mobile number and opting in to SMS communications, you consent to receive messages from Vortex Dispatch regarding updates, offers, services, or other relevant communications. Your SMS consent will not be sold or shared with third parties for their own marketing purposes. You may withdraw your consent at any time by replying STOP. Message frequency may vary. Standard message and data rates may apply.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only in limited circumstances, including:

  • With trusted service providers that assist us in operating our business or providing services, subject to appropriate confidentiality obligations
  • When required by applicable law, regulation, subpoena, court order, or other legal process
  • When necessary to protect our rights, property, safety, users, or business
  • When reasonably necessary to respond to user inquiries or provide requested services

Your SMS consent information will not be shared with third parties for their own marketing purposes.

Data Retention & Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Rights & Choices

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for SMS or marketing communications
  • Request information about how your personal information is collected and used

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Website Visitors & Non-Personal Data

We may collect certain non-personal information that is made available by web browsers and servers, such as browser type, language preference, request time and date, and referring website. This information may be used to understand how visitors interact with our website and to improve website functionality and services. Where appropriate, we may publish or share aggregated, non-personal usage information. Such information will not be intended to identify individual users.

Protection of Personal-Identifying Data

We may disclose personal information to employees, contractors, service providers, or affiliated organizations that need the information to process it on our behalf or provide services.

Some of these parties may be located in countries other than your own. We do not sell personal-identifying information. We may disclose personal information when required by subpoena, court order, government request, applicable law, or legal process, or when reasonably necessary to protect our rights, users, or property.

Cookies

Cookies are small files stored by your web browser when you visit a website.

Vortex Dispatch may use cookies to help monitor website visits, remember preferences, improve website functionality, and understand general website usage.

If you do not want cookies to be stored on your device, you can configure your browser settings to block or delete cookies. Please note that disabling cookies may affect certain website functionality.

Scope of This Privacy Policy

This Privacy Policy applies only to the websites, services, and activities operated by Vortex Dispatch, including vortexdispatch.online.

Our website may contain links to third-party websites or services. Those websites are governed by their own privacy policies and terms. We encourage you to review the privacy policies of any third-party websites you visit.

Contact Us

If you have questions about this Privacy Policy, our SMS communications, or wish to exercise your privacy rights, please contact Vortex Dispatch through the contact information provided on our website:

Website: https://vortexdispatch.online/

Contact Page: Available through the Vortex Dispatch website.