Terms & Conditions of Vortex Dispatch
Welcome to Vortex Dispatch, a professional trucking dispatch and carrier support service based in Nicholasville, Kentucky. By accessing our website, contacting our team, submitting a form, or using our trucking dispatch services, you agree to these Terms & Conditions.
These Terms & Conditions explain the rules, responsibilities, service expectations, and policies that apply when you use the Vortex Dispatch website and services. Please read them carefully before using our website or requesting dispatch services.
Trucking Dispatch Services
Vortex Dispatch provides professional truck dispatch services and carrier support solutions for trucking companies, owner-operators, motor carriers, and transportation professionals.
Our services may include:
- Truck dispatch assistance
- Load coordination and support
- Carrier communication
- Broker communication support
- Load search and coordination
- Appointment and scheduling assistance
- Administrative dispatch support
- Transportation business support
- Other related trucking and dispatch services
Vortex Dispatch reserves the right to modify, update, suspend, or discontinue any service when necessary.
User and Carrier Responsibilities
When using Vortex Dispatch services, you agree to provide accurate, complete, and current information.
You are responsible for:
- Providing accurate carrier and contact information.
- Maintaining current contact details.
- Providing accurate information regarding your equipment and operating status.
- Using our services for lawful business purposes.
- Providing truthful and authorized information.
- Following all applicable federal, state, and local transportation laws and regulations.
- Maintaining any licenses, registrations, permits, insurance, and operating authority required for your transportation business.
Vortex Dispatch is not responsible for issues resulting from inaccurate, incomplete, outdated, or unauthorized information provided by a customer or carrier.
How to Get Help
For assistance with SMS messages, reply:
HELP
You may also contact Vortex Dispatch directly:
Email: [email protected]
Phone: (502) 801-0230
Supported Carriers
Mobile carriers are not responsible for delayed or undelivered SMS messages.
SMS Privacy
Vortex Dispatch respects your privacy. We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their own marketing purposes.
Payments and Dispatch Service Fees
If you purchase trucking dispatch services or other services from Vortex Dispatch, you agree to pay all applicable fees according to the service agreement or terms communicated to you before services begin. Applicable fees, payment schedules, service details, and other commercial terms will be communicated before the start of services. Customers are responsible for providing accurate billing information and making payments according to the agreed terms.
Dispatch Information and Limitation of Liability
Vortex Dispatch provides dispatch assistance and business support services. Information provided through our services may depend on information received from customers, carriers, brokers, load providers, third-party platforms, and other sources.
Vortex Dispatch does not guarantee that every load, rate, appointment, opportunity, or business outcome will be available or suitable for a particular carrier.
Vortex Dispatch is not responsible for losses, delays, interruptions, missed opportunities, system outages, communication failures, or other damages resulting from circumstances outside our reasonable control.
Customers and carriers remain responsible for their own business decisions, transportation operations, regulatory compliance, and contractual obligations.
Privacy and Information
Vortex Dispatch may collect information that users voluntarily provide through website forms, inquiries, consultations, service requests, and other communications.
Information may be used to:
- Respond to customer inquiries.
- Provide requested dispatch services.
- Communicate about services.
- Schedule consultations or appointments.
- Provide customer support.
- Send service-related communications.
- Process business-related requests.
Vortex Dispatch takes reasonable measures to protect information provided through its website and services.
Contact Vortex Dispatch
Have questions about our truck dispatch services, carrier support, SMS communications, payments, or these Terms & Conditions?
Contact Vortex Dispatch today for inquiries, support, or more information. Our dedicated team is here to answer your questions, provide the assistance you need, and help with your dispatch-related concerns.
Vortex Dispatch
Email: [email protected]
Phone: (502) 801-0230
Address: 120 Cameron Dr, Nicholasville, KY 40356, United States
Service: Professional Trucking Dispatch & Carrier Support
